If you're reading this because your house burned, we're sorry. There is no framing of that sentence that makes it easier, and we won't try. What we can do is lay out, step by step, what the first few weeks look like — what you need to do, what you should wait on, and what you should refuse to do no matter how much pressure you're under.
The period right after a major wildfire is chaotic by design. Insurers are overwhelmed. Contractors appear at evacuation centers handing out business cards. Government disaster assistance programs open and close enrollment windows that most people never hear about. Decisions made in the first two weeks — some of them under duress, some of them in the parking lot of a disaster recovery center — can lock you into outcomes you'll spend years trying to unwind.
The single most useful thing we can tell you is this: slow down on everything except documentation, insurance notification, and ALE. The rest can wait a week. Most of it should.
Week one: what actually has to happen
These are the steps that genuinely need to occur in the first seven to ten days. They are ordered roughly by urgency.
- Confirm safety and secure temporary housing. Before you go back to the property, make sure you and your household have somewhere to sleep, a change of clothes, and medications. Red Cross shelters, FEMA's Disaster Recovery Centers, and California's disaster assistance portal are the main official channels. Friends and family are usually faster.
- Notify your insurance carrier. Call your homeowner's carrier and open a claim. You do not need to know the extent of the damage. You do not need an inventory. You need a claim number and an adjuster assigned. Ask specifically about your Additional Living Expenses (ALE) coverage and how to access it immediately — most policies provide an advance for essentials.
- Request an ALE advance. Under California Insurance Code §2051.5, your insurer must provide a reasonable advance for additional living expenses when your primary residence is uninhabitable due to a covered loss. This is cash you can use for lodging, food above normal, clothing, and other essentials. Do not let an adjuster tell you to "send receipts and we'll reimburse you in 60 days." Ask, in writing, for the advance.
- Document everything before cleanup. If and when you're allowed back on the property, photograph and video everything — every room footprint, every debris pile, every melted appliance, every scorched tree. Walk the perimeter. Get the ignition points if visible. Do this before any debris is touched. If an insurer, contractor, or debris crew arrives before you've documented, ask them to wait. Your documentation is the only record that will exist.
- Get copies of your policy declarations page and full policy. Request the full policy in writing, not just the declarations page. You need the actual policy language to understand coverage limits, Ordinance & Law coverage, smoke damage provisions, and ALE duration.
- Fence and sign the property. Once debris removal and rebuild are on the horizon, your lot becomes a target for scavengers, illegal dumping, and liability claims. Temporary chain-link fencing and a "No Trespassing — Fire Loss" sign are cheap. Insurers sometimes pay for this under coverage for reasonable loss-mitigation.
- Contact your local disaster assistance center. Every major California wildfire triggers a Local Assistance Center (LAC) stood up by the county, CAL OES, and FEMA. This is where you get help with replacement IDs, Social Security cards, vital records, FEMA registration, and (critically) information about the state-managed debris removal program if one is active.
What to refuse in week one
Everything else. Specifically:
- Do not sign any rebuild contract. Not a letter of intent, not a "save your spot in line" agreement, not a design-build retainer. You do not know yet what you're insured for, what your lot requires, or what the rebuild regulations will look like.
- Do not sign a debris removal contract. In most California wildfire disasters, the state runs an opt-in debris removal program at no out-of-pocket cost to homeowners. Private contractors who show up in week one are often trying to lock you out of that program and charge your insurance directly.
- Do not sign an "Assignment of Benefits" to any contractor. AOB agreements transfer your right to collect insurance proceeds directly to the contractor. They are legal in California but are one of the single most-litigated documents in post-disaster rebuild fraud.
- Do not give recorded statements to third-party adjusters without understanding who they represent. An adjuster employed by your carrier is one thing. An "independent" adjuster or a "preferred contractor" sent by the carrier is a different party with different interests.
- Do not agree to a quick-pay settlement in the first 30 days. Some carriers offer a reduced lump-sum settlement early on. Under California law for total losses, you are generally entitled to your full policy limits under Insurance Code §2051.5 without having to produce an itemized personal property inventory. Do not trade that right for a fast check.
Understanding Additional Living Expenses (ALE)
ALE is the coverage that pays for the increased cost of living while you cannot occupy your home. Rent, furniture rental, pet boarding, storage, the marginal cost of eating out instead of cooking at home — all fall under ALE. California law has extended ALE benefits for declared disasters to up to 36 months in many circumstances under Insurance Code §2051.5, with certain additional extensions available when rebuilding is delayed by factors outside the homeowner's control.
Two things to know:
- ALE is not unlimited. There is a dollar cap in your policy, usually 20–30% of the dwelling coverage. If you are underinsured on dwelling, you are almost certainly underinsured on ALE.
- ALE pays the difference, not the total. If your normal mortgage is $3,000/month and your temporary rental is $5,000/month, ALE pays the $2,000 delta, not the whole $5,000. Keep your normal housing expense records; you will need them.
The debris removal sequence
In California, post-wildfire debris removal is typically organized in two phases by CAL OES and the US EPA.
- Phase 1 — Hazardous Materials. Federal and state crews (usually EPA-led) sweep the property for household hazardous waste: batteries, propane tanks, paint, pesticides, asbestos-containing materials. This is done at no cost to the homeowner and is typically mandatory before anyone else can work on the site.
- Phase 2 — Structural Debris and Ash. This is the removal of foundations, ash, and fire-damaged structural materials. California typically offers a state-managed Consolidated Debris Removal Program (run by CalRecycle and county contractors) that is free to enrolled homeowners, paid for by FEMA and insurance proceeds earmarked for debris removal. Homeowners may also opt for a private alternative at their own expense — usually to pursue specific debris handling, salvage, or faster timelines.
Either way, soil testing after debris removal is often required before a building permit will issue. Do not assume your lot is ready to build on because it looks clean.
If a private debris contractor arrives on day three and pressures you to sign, the most likely outcome is that you forfeit your spot in the state program, pay above-market rates, and have your insurance debris-removal proceeds absorbed by the contractor regardless of actual cost. Wait for your county's official announcement of the Phase 2 enrollment window. It will come.
Disaster chasers: what they look like
Every major wildfire brings out a category of people and firms who specialize in extracting value from homeowners in crisis. They are not all fraudsters — some are legitimate businesses working aggressively — but the pattern is consistent enough to name.
Warning signs:
- They approach you at an evacuation center, LAC, or your burned lot.
- They ask you to sign something the same day.
- They offer a "deal" that depends on you signing before you talk to your insurer.
- They use urgency language: "spots are filling up," "FEMA deadline tomorrow," "this is the last week."
- They suggest you don't need a lawyer or public adjuster and they'll "handle everything."
- Their contract includes an Assignment of Benefits clause.
- They cannot produce a California contractor's license number on request, or the license is new or unrelated to the work.
Legitimate contractors, public adjusters, and attorneys do not need you to sign today. The ones who do are telling you something important about themselves.
Who is actually on your side
In the first weeks, the list of people whose interests align with yours is shorter than you'd expect:
- Your local building department. They have no financial interest in your decisions. They can tell you what the current rebuild requirements are, what permits you will need, and whether your lot has new code triggers (likely yes, under Chapter 7A).
- California Department of Insurance consumer hotline (800-927-4357). Free, impartial, and surprisingly responsive in disaster declarations. They can explain coverage rights under Insurance Code §2071 and §790.03 (the unfair claims settlement practices statute).
- A licensed public adjuster or policyholder attorney, if your claim becomes complex. Both work for you, not the insurer. Public adjusters are regulated under California Insurance Code §15006 et seq. and typically charge a percentage of recovery. Attorneys charge hourly or contingent; for disputed claims, this is often the right path.
- Your neighbors. People who lost homes in the same event are often your best source of practical information — which debris contractor is actually moving, which adjusters are responsive, which general contractors are taking on rebuilds.
What the rebuild looks like from here
Most post-wildfire rebuilds in California take 18–36 months from loss to move-in. The pacing roughly breaks down as:
- Months 1–3: Claim stabilization, ALE, debris removal enrollment, policy review.
- Months 3–9: Debris removal, soil testing, site clearing, insurer settlement on structure and contents.
- Months 9–18: Design, permitting, contractor selection, bid review.
- Months 18–36: Construction.
You do not need to have every decision made in month one. You need to not foreclose future options by signing things in month one.
If you want background on what modern wildfire-resistant construction actually looks like, start with what is home hardening and why it matters.
The bottom line
Almost nothing about a post-wildfire rebuild is fast. The parts that feel urgent in the first week — signing a rebuild contract, picking a designer, choosing finishes — are the parts that should wait. The parts that actually need to happen fast are unglamorous: notify the insurer, secure ALE, document the loss, fence the lot, and stay out of contracts.
If you can hold that line for the first 30 days, you will have preserved almost every important option you started with. Most homeowners who end up in bad rebuild outcomes did not lose their options in court. They signed them away at a folding table in the first week.
This article is informational and not a substitute for licensed professional advice. Disaster recovery, insurance claims, and rebuild requirements vary by jurisdiction, policy, and circumstance. If you are navigating a post-fire loss, consult your insurer or broker, a public adjuster or attorney as appropriate, and your local building department. For disputed claims or technical disputes, consult a licensed forensic engineering firm.